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  1. What days or times will you feature the live sessions?

    Pre-Conference Mega Sessions (pre-registration required), Main Stage and Breakout Sessions all have Live components. Pre-Conference Mega Sessions and opening Main Stage session with Minda Harts will kick-off the opening day of the HBA Annual Confere...
  2. What time zone will be used for virtual sessions?

    Sessions will take place in Eastern Standard Time.
  3. How early can I access the session(s)?

    You will be able to join the session 10 minutes prior to the scheduled date and time. The links will be located under Schedule TAB.  
  4. When will the session links be available?

    The session links will be available 30 minutes prior to the start time of the session. A 'Join Now' button will appear on your Session's Agenda tab when available.
  5. How can I remove a session from my agenda?

    To remove a session, please select the “Schedule” navigation. Then select “My Agenda” to remove any session(s) or view your customized schedule. Please note: sessions previously added to your personal calendar will remain t...
  6. How can I add a session on my calendar?

    To add a session, select “Add to Calendar” from the Schedule navigation. The system will automatically link the session directly to your Google or Outlook (.ics) calendar.  
  7. Can I select the sessions I’d like to attend?

    Yes, you can choose sessions on the “Agenda” navigation. Please sign up for your sessions early and only sign up for sessions you plan to attend.
  8. How do I edit or update my virtual profile?

    To edit your virtual profile, please select “Edit Profile” on the right hand side under your name and make the necessary changes. Note:  Certain fields will be locked and can only be updated by event management.
  9. What if I forgot my password?

    If you have forgotten your account password, please request a password reset. Go to the event login page URL located in your event confirmation email. Select Forgot Password? The system will send a six digit code to your email address. Please en...
  10. What is my password?

    If this is your first time logging into the platform, you will need to establish a password. To create your password, simply log in and follow the instructions provided to set your password.