How to view my invoices

If you find this functionality is not working, please note:

  • It can take up to 24 hours after purchase for the invoice to appear in your profile.
  • To retrieve your invoice, log in to your HBA profile and navigate to My Invoices.
  • If the invoice generates but does not open automatically, please check your Downloads folder.
  • We find that using Microsoft Edge often provides the best experience.
  • If the page is spinning, it may still be processing and can take up to 10 minutes to load.

Login to the HBA website to your HBA profile

  • In the left menu, select "My invoices."

  • Scroll to "My Invoice History" and either choose "export all to Excel" or click on an individual row to view details of that invoice and to download a copy to your device please note this is an automatic download and will appear in your downloads folder. 
  • Please note: This functionality can take up to 10 minutes to load. If it is spinning, it is likely still processing. We also find that using Microsoft Edge often provides the best experience.