Table of Contents
Table of Contents
Checking for Corporate Partner status
Changing membership type and rate
The website keeps directing me back to the homepage. How do I correct this error?
There is no chapter located in my area. Can I still benefit from HBA membership?
My company has sponsored HBA events but is not listed as a Corporate Partner, why is this?
Renew or rejoin the HBA
How do I cancel my membership?
How to join an HBA Affinity Group
2021 Mentoring Program Information and FAQs
Who Can Participate in the Program?
How Does the Europe Mentoring Program Work?
How Do the US and Canadian Regional Mentoring Programs Work?
Can I Participate in the European Mentoring Program if I Reside in the US (and Vice Versa)?
Should I Be a Mentee or Mentor?
Will I Be Able to Secure a Job Through the Mentoring Program?
Is This a Women-Only Program?
2021 Important Dates
How do I register?
If I miss the registration deadline, can I still apply?
If I miss the early bird rate, can I still get the early bird rate?
I registered for the mentoring program on the HBA event page. What is the next step?
I am between jobs. Can I get a discount on the mentoring fee?
If I’m accepted into the program but am not an HBA member, can I still participate?
I live in the US but want a 1:1 mentoring experience. Can I apply to the EU program?
I live in Europe but want a group experience. Can I apply to the US program?
I live in Canada, which program should I apply to?
I live outside EU, Canada and the US. Can I be part of the mentoring program?
If I pay to join the HBA but don’t get accepted into the mentoring program, can I get my HBA membership fee back?
If I pay to join the HBA but don’t get accepted into the mentoring program, can I get my mentoring program fee back?
If I apply to the program and change my mind, can I get my fee back?
What if an unforeseeable life event arises during the program, can I get a refund?
Where do I find more information about the mentoring programs on the HBA website?
Who is my point of contact for the program?
If my circle or mentor aren’t working out for me once I’m assigned, can I change?
If I relocate during the program, can I change regions?
Will there ever be any face-to-face meetings?
I applied for the program and it’s past the time that I should have been notified, what should I do?
What if I can’t make the dates for the mandatory events such as the mentee orientation, mentor training or kick-off?
How does the matching process work for the US programs?
Registering someone else for an event
Applying a promotional or discount code
Registering for an event
Viewing event receipt
Registering for a webinar recording
Using the event calendar
Can I register for an event outside my chapter?
Updating badge information during registration
Registering a Group of People for an Event
HBA Speaker Agreement
How to create an HBA account
How to login to your HBA account
How to Join/Renew Your HBA Membership
How to Change Your Username
How to edit your profile information and change your demographics/settings
How to Edit Your Profile Picture
How to Add Your Biography
How to Add/Change Your Company
Managing your HBA emails
How to Select Your Chapter
How to Add Additional Chapters
How to Change Your Password
How to Sign Up For HBA Membership Auto Renewal
How to Find the HBA Contact for My Company
How to Access Receipts/Invoices
How to View Events You Registered To Attend
How to Transfer Your Event Registration To Someone Else
How to add your company to our database/profile
Accessing the member directory
Login to the HBA Community
Edit your HBA Community profile
Posting discussions to the HBA Community
Accessing documents on the HBA Community
Posting a resource in a community library
View my HBA Communities
Changing the frequency of emails sent from the HBA Community
Unsubscribing from a community
How to join an HBA Affinity Group
Posting a job on the Career Center
Posting a resume on the Career Center
Where are open volunteer positions posted?
How do I apply for an opportunity?
Full PDF Download
2020 HBA Annual Conference Participation Guide
How do I log in on the day of the virtual event?
Does the virtual platform require you to download software?
What technology do I need to attend this event?
Do I need to have a webcam for the event?
What email should I use when logging in?
Can I select the sessions I’d like to attend?
How can I add a session on my calendar?
How can I remove a session from my agenda?
When will the session links be available?
How early can I access the session(s)?
I am in the session, but my video is frozen and I can’t hear the audio, what do I do?
I am in the session, but the video is blurry/pixelated or choppy, what can I do?
I am in a session and the audio keeps breaking up, what do I do?
I am in a session but the other person talking doesn’t hear me, what do I do?
What happens if there are technical issues during a session?
Are there recordings available after the events?
How long will I be able to view past sessions in the platform?
Attendee Best Practices
Please review all Frequently Asked Questions in the Attendee Participation Guide to ensure optimal success. Be sure to have at least 1.8 Mb per second for download and 0.6 Mb per second for upload speeds for standard definition (3 Mb download an...