Attendee Best Practices

  1. Please review all Frequently Asked Questions in the Attendee Participation Guide to ensure optimal success.
  1. Be sure to have at least 1.8 Mb per second for download and 0.6 Mb per second for upload speeds for standard definition (3 Mb download and 1.5 Mb upload speeds for HD).
  2. Please close all browser tabs or pause software updates running in the background as this may slow down your processing speed.
  3. To avoid an echo, be sure to join each session with your mic disabled, or utilize headphones.
  4. Please do a sound check prior to accessing sessions.
  5. Turn off all notifications on your computer to avoid distractions.
  6. Test the lighting in your video, make certain you are front facing the light to ensure the audience can see you clearly which will reduce any shadows. Note: If you have a window behind you, please close the shades to prevent any glare.
  7. Use a background that aligns with the message and image you want to convey.
  8. Frame Yourself: Place your camera at eye level and at a distance close enough to frame your face, neck and shoulders. 
  9. Make certain your attendee profile is accurate and up to date for optimal success.