Login issues and my login credentials are correct

If you are having difficulties logging in and you know your login credentials are correct, you may be experiencing an issue with your browser. Here are a few solutions to help you login successfully to the website.

  1. Please log out of the HBA website, close and reopen the browser you are using and try logging in again.
  2. If the above solution doesn’t work, try to access the HBA website using a different browser (Internet Explorer, Chrome, Firefox, Safari, etc).
  3. If neither of the above solutions work for you, clear your browser cookies, close all browser windows, open a new browser window, and try logging in again.
  • Do not know how to clear your browser cookies? Visit this WikiHow site which can guide you on how to clear your cookies on your browser.

We are hopeful one of these solutions will help you; if it doesn’t please contact us and we will help further troubleshoot the issue for you.